Security System Preventative Maintenance

You Service Your Car, Why Wouldn't You Service Your Security System?

When buying a car, even though you know it may be a trusted, reliable brand, in order to ensure the longevity of your investment you would always get your car serviced when the service becomes due. Having your car serviced ensures that any small issues are found and addressed before they become larger, more costly repairs. General maintenance and safety checks are carried out on key components throughout the car and once the service is finished you have the peace of mind knowing that your car is in good working order, so why wouldn't you have maintenance carried out on your security system, when this protects your company as well as member/staff safety?


Reliable brands of access control, alarm and CCTV systems are designed to last for many years after the initial installation, however, these too, like a car require regular servicing and maintenance to ensure their longevity and reliability.  In the security industry, we refer to their scheduled services as "preventative maintenance" which is vital on all security systems as these onsite visits are designed to check your entire security system, identify and fix any potential issues or problems to ensure that the security system works as designed in the event of an emergency. During these visits, our technician will check every component of your security system, test the functionality of each device and clean the device both thoroughly both inside and outside. Having a routine maintenance of your entire security system can help reduce false alarms and give your company the peace of mind knowing that in the event that the security system is activated, a panic button is pressed or an incident takes place where crucial CCTV footage is needed, your company, staff and brand are protected by a security system that is well maintained and reliable. 



Having a quarterly preventative maintenance on your alarm, access control, CCTV or 24 hour gym security system means that any issues or faults are identified and rectified before an incident occurs. Whilst onsite, one of our experienced technicians will carry out a detailed, check on every aspect and device in your system including;


  1. Test all panic buttons and ensure signals received by monitoring station

  2. Provide refresher training to customer on all systems 

  3. Activate the emergency call station and confirm clear communication with the monitoring station 

  4. Test all alarm zones & door reed switches

  5. Check the automation times and functionality

  6. Open up all alarm devices, cleaning inside & out

  7. Confirm remote access to cameras and correct naming of cameras in order to identify areas of interest by the monitoring station in the event of an alarm

  8. Open all cameras, cleaning inside & out

  9. Change image shot from camera if requested  by customer 

  10. Check batteries in the security system and devices with a load meter, replacing if needed

  11. Confirm door open times and schedules with customer 

  12. Check that the installation is in strict accordance with the Specification, complies with ISO standard of workmanship.

  13. Check that the subscribers premises are left in a tidy condition.

  14. Check all detection circuits are clearly indicated.

  15. Log all detection circuit insulation and continuity/resistance measurements.

  16. Check mains connection is permanently connected

  17. Check that the supply fuses to the alarm installation have the correct rating.

  18. Check that all batteries are clearly marked with date of installation.

  19. Log the normal DC current loadings of all power supplies.

  20. Remove the mains supply and check that the battery voltage of all equipment is within the specified limits and the system operates normally.

  21. Check that there is adequate standby battery capacity to meet standards 

  22. Check the operation of the audible alarm on system activation and when the hold off voltage is removed from any self activating device.

  23. Check remote signalling apparatus ensuring correct transmission and receipt of all conditions.

  24. Check that the engineer only reset facilities are available where applicable.

  25. Check the operation of all tamper detection circuits.

  26. Check every detector for correct operation through to the Control Units.

  27. Check and record the area or volume of coverage of movement / vibration detectors.

  28. Check beam interruption detectors for correct alignment.

  29. Check that system operating procedure is displayed near to Control Unit.

  30. Check the exit/entry route time delay (if used) for correct setting and record times.

  31. Set system. Operate a detector device. Check the resulting alarm condition is correctly signalled.

  32. The subscriber is to be shown the extent of the protection and correct operation of the system.

  33. Check that all documentation in accordance with ISO standards is correct. (It is recognised that some checks under this heading may be subsequent).

  34. Obtain subscribers signature acknowledging receipt of system keys.

  35. Check that all surplus materials and equipment are cleared from the site.

Use our contact form below and one of our consultants can call you today to discuss your security system maintenance requirements 


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